Complaints can be filed in the following ways:
- At BACB's offices
You can submit a complaint at any office of BACB, either personally or through an authorized representative, by filling a form. You can download and fill-in the form in advance or request a printed copy on-site. You can download the text of the form here.
- Online by filling an electronic form.
- Via the electronic channel of Virtual bank (www.bacbplus.bg)
- By Postoffice
You can send a letter to BACB AD Sofia, 1000. Slavyanska 2