Dear customers,

We would like to inform you that:

1. Effecctive from November 11, 2024 the Bank will apply changes in General Terms and Conditions for the Provision of Payment Services and the Related Payment Instruments (GTC):

Due to the extension of the time for accepting payment orders for processing on the same business day, the Article 12 and the Article 14 of Section II of the GTC are amended, as follows:

• payment orders in foreign currency in Bank office and through remote channels – from 15pm to 16pm.
• payment orders in BGN in Bank office – from 15pm to 16:30pm.

2. Effective from November 11, 2024, the Bank will apply changes as follows in:

• List of Terms and Conditions, Applicable for Institutional Customers
• List of Terms and Conditions, Applicable for Individual Customers

Changes of the List of Terms and Conditions for Individual customers effective from November 11, 2024:

- Outgoing paper-based foreign currency transfers, other than transfers in EUR to the EEA:

	Current	Changes
Value date next business day	0.25%, min. 35 EUR, max. 400 EUR + 10 EUR	0.20%, min. 30 EUR, max. 400 EUR + 10 EUR
Value date same business day	0.35%, min. 50 EUR, макс. 500 EUR + 10 EUR	0.30%, min. 40 EUR, max. 500 EUR + 10 EUR

- Introduction of new maximum amount of the beneficiary's bank commission for outgoing foreign currency transfers with option "OUR" – 50 EUR

3. Effective from January 11, 2025, the Bank will apply changes in List of Terms and Conditions, Applicable for Individuals Customers

Changes of the List of Terms and Conditions for Individual customers effective from January 11, 2025:

	Current	Changes
Internal payments in BGN in paper form	4.00 BGN	4.50 BGN
Internal payments in BGN through remote channels	0.50 BGN	0.60 BGN
Cash transfer BISERA	1%, min. 12.00 BGN	1.5%, min. 15.00 BGN
Cash transfer RINGS	1%, min. 35.00 BGN	1.5%, min. 40.00 BGN

- Outgoing foreign currency transfer with a value date of two business days on paper is being removed.             

 With this notification, BACB:

• fulfills its obligation under Art.62, para.1 of the Payment Services Act to inform the consumer-users with a two-month notice of upcoming changes to the Terms of the framework agreement.
• informs the consumer-users that it considers that they have accepted the changes to the Terms of the framework agreement (resp. in the Tariff and in the GTC, which constitute an integral part thereof), unless they notify the Bank in writing that they do not accept these changes before the date on which the changes come into force. In the event that a payment services user /consumer/ does not accept the changes, he has the right to terminate the framework agreement at any time before the date on which the changes come into force, without being liable for costs and compensation.

Best Regards,
BACB